Customer Support Hours

Our Customer Success Team is available via email, chat, text message and phone from Monday to Friday, 7:00 AM PST to 5:00 PM PST.

• Email us at help@let.us
• Chat with us by clicking the blue “Help” button on the right-hand corner
• Call/text us at 1-888-665-8870

Please note, we are closed on all Canadian and British Columbia Provincial holidays, including:

• New Year's Day (January 1)
• BC Family Day (2nd Monday in February)
• Good Friday (Friday before Easter Sunday)
• Victoria Day (Monday preceding May 25th)
• Canada Day (July 1)
• BC Day (First Monday in August)
• Labour Day (First Monday of September)
• National Day for Truth and Reconciliation (September 30)
• Canadian Thanksgiving (Second Monday in October)
• Remembrance Day (November 11)
• Christmas Day (December 25)
• Boxing Day (December 26)

If you contact us outside our business hours, we will get back to you in the next business day.