Letus charges service fees per transaction to cover costs associated with maintaining a secure online rent payment platform to process electronic transactions and providing customer support by email, chat, text message, and telephone.
Service fees vary depending on the payment method you use. Typically bank account payments (from chequing accounts) have lower service fees than credit/debit card payments.
Your transaction fee will be shown as a separate transaction on your receipt, so please check the full amount you will be charged before confirming the payment.
Please contact your Property Manager to check what the service fees are for each payment method.
Notes:
- Bank Account (chequing/checking account) transactions are domestic only.
- Our service/transaction fees are non-refundable as per section 4.2 of our Terms of Use.
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