How to Edit Monthly Charges for a Tenant?

To edit Monthly Charges to an existing tenant, log in to your Letus account and follow the steps below:

1. Select Tenants in the top navigation bar
2. Search the tenant you wish to edit
3. Under the tenant’s box, scroll down to Monthly Charges
4. Select the current charge to edit the charge descriptor or amount
5. To add another charge, click "Add Charge", then select the charge descriptor and the amount
6. Review the information, then click "Save"

The tenant has been configured with automated recurring charges that are processed every month.

Please Note:

• • • Monthly charges will be reflected on the billing statement for the upcoming month, and they will be posted one week before the 1st of the month.
    • In the event that charges are modified during the final week of the month and the tenant does not make a one-time payment with newly posted recurring charges, these changes will be applied and visible under the "billing" section the following morning.
    • Any adjustments or modifications to charges must be completed at least two days before the 1st of the upcoming month to ensure that the changes take effect.
    • If updates are made within two days of the start of the month, they will not be applied until the subsequent billing cycle.
    • To have changes take effect for posting monthly charges for next month immediately, navigate to the Billing section, select "Actions," and click on "Post Monthly Charges."
    • To rectify a balance due amount, kindly incorporate a one-time charge or credit as necessary. Deleting the charge is not recommended, as it will be automatically reposted the following morning.

*This only applies to non-integrated companies.