How do I onboard a tenant?

As a property manager you can create or invite a tenant to use Letus. See the difference between both below:

• Invite tenant: Send an invitation to create an account so the tenant can begin paying rent online.

Note: An invitation can be sent  through the Tenant tab or the Properties tab.

• Create tenant: Set up tenants’ accounts on their behalf. The tenant will simply need to confirm all information is correct and the account will be completed.

Note: You can create a tenant  through the Tenant tab or the Properties tab.

To Invite a tenant: There are two ways to invite a tenant, through the Tenants tab (A) or the Properties tab (B).

1. To invite a tenant through the Tenants tab, log-in to your Letus account and follow the steps below:

1. Click on Tenants in the top navigation bar
2. On the Tenants page, click +Onboard Tenant
3. On the pop-up window, click Invite Tenant
4. In the Invite Tenant pop-up, fill out the tenant’s information
5. Review the information, then click Invite Tenant

The tenant will receive an email invitation to complete their account and start paying.

B. To invite a tenant through Properties tab, log- in to your Letus account and follow the steps below:

1. Click on Properties in the top navigation bar
2. On the Properties page, select the property you wish to invite a tenant
3. Under Options, click on Tenants
4. Click on +Onboard Tenant,
5. On the pop-up window, click Invite Tenant
6. In the Invite Tenant pop-up, fill out the tenant’s information
7. Review the information, then click Invite Tenant

The tenant will receive an email invitation to complete their account and start paying.

To create a tenant: There are two ways to create a tenant , through the Tenants tab (A) or the Properties tab (B).

1. To create a tenant through the Tenants tab, log-in to your Letus account and follow the steps below:

1. Click on Tenants in the top navigation bar
2. On the Tenants page, click +Onboard Tenant
3. On the pop-up window, click Create Tenant
4. In the Create Tenant pop-up window, fill out tenant’s information
5. Review the information, then click Create Tenant

The tenant will receive an email to confirm their account and start paying.

B. To create a tenant through Properties tab, log-in to your Letus account and follow the steps below:

1. Click on Properties in the top navigation bar
2. On the Properties page, select the property you wish to invite a tenant
3. Under Options, click on Tenants
4. Click on +Onboard Tenant
5. On the pop-up window click Create Tenant
6. In the Create Tenant pop-up, fill out the tenant’s information
7. Review the information, then click Create Tenant

The tenant will receive an email to confirm their account and start paying