Frequently Asked Questions
- How do I add my property?
- How do I add a payment method?
- How do I make a one-time payment?
- How do I set up automatic recurring payments?
- Which payment methods do you accept?
- Why did my payment get declined?
- How do I schedule a payment?
- How do I make a payment from my bank (chequing) account?
- Can I make bi-weekly payments?
- How do I make a Cash Payment?
- RM QuickPay - How do I pay rent without creating an account?
- How do I know if my property manager uses RentMoola?
- Can I make a one-time payment and have recurring payments?
- How long does it take for funds to be withdrawn from my account?
- How do I view my transaction history?
- How do I stop or cancel a payment?
- My Payment Method won't save - What's Wrong?
- Why am I getting an Error 500 message?
- How do I pay a declined payment or service fee?
- How do I reset my password?
- Why is my Account Pending?
- How do I delete my account?